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Understand Contact Auto-Rejection
Privy automatically rejects specific email addresses during imports to help ensure your list remains as healthy as possible. A high-quality list is crucial for ensuring that your messages reach your desired audience and helps reduce the risk of your message bouncing or getting flagged as spam. Accounts that send emai…
My Contact Didn't Get My Email?
After sending an email from Privy, you can view its [performance page][1] to see how many contacts received your email. In some cases, a contact that was counted as Delivered will reach out to let you know that they didn't receive the email. There are three common explanations for this: * The email is sitting in a …
Understand Double Opt-In (DOI)
Double opt-in offers an extra confirmation step to verify each email address added to your contacts list. When this setting is enabled, contacts created through the associated display will automatically receive a follow-up email with a link to confirm their email subscription. # Double opt-in vs. Single opt-in Unlik…
DMARC/DKIM/SPF Record Authentication
Starting in February 2024, Google and Yahoo! have stated that there will be new requirements for sending emails to their users. Two of the mentioned requirements are that all senders must have an authenticated domain (SPF/DKIM) and a DMARC policy. In this article, we’ll go over what these new requirements are and how…
