Advice and answers from the Privy Team

All Documentation

All Privy Documentation

81 articles in this collection
Written by Peter Cai, Ben Jabbawy, and Andrew V

Custom Fonts

How to add and use custom fonts in Privy designs
Written by Peter Cai
Updated yesterday

Refund policy

Cancel your monthly plans anytime, but no refunds.
Written by Ben Jabbawy
Updated this week

Importing lists and list management

Can I send Privy emails to contacts from outside the Privy system?
Written by Ben Jabbawy
Updated over a week ago

Custom Webhooks

Written by Peter Cai
Updated over a week ago

Installing the Zapier app for Privy

Connect Privy to 750+ other services through Zapier
Written by Ben Jabbawy
Updated over a week ago

Getting started with Automate email sequences

Setting up automated drip email sequences is easy
Written by Ben Jabbawy
Updated over a week ago

User Level Analytics

Looking for an activity feed for each contact who has registered?
Written by Ben Jabbawy
Updated over a week ago

A guide to designing your banners

A guide to designing your banners
Written by Andrew V
Updated over a week ago

Emails: Make Your Customers Feel Special

Emails: Make Your Customers Feel Special
Written by Andrew V
Updated over a week ago

Mailchimp & Privy Emails

Mailchimp & Privy Emails
Written by Andrew V
Updated over a week ago

Sending Broadcasts and Newsletters

Sending Broadcasts and Newsletters
Written by Andrew V
Updated over a week ago

Creating an AB Test

A/B testing is a powerful way to test design changes, display types, targeting rules and coupon codes to see which converts best.
Written by Ben Jabbawy
Updated over a week ago

How to setup unique coupon codes with Shopify + Privy

Creating a file of bulk, single use codes in Shopify + adding them to your Privy campaign to display on a thank you page or in an email.
Written by Ben Jabbawy
Updated over a week ago

MailChimp Troubleshooting

MailChimp Troubleshooting
Written by Andrew V
Updated over a week ago

Abandoned cart popup targeting on shopify

Displaying a targeted popup for visitors who have product in the car and are leaving before completing purchase.
Written by Ben Jabbawy
Updated over a week ago

Guide to Setting up a Contact Page Using Privy

Guide to Setting up a Contact Page Using Privy
Written by Andrew V
Updated over a week ago

Updating Email Sequences

Adding or updating automated emails can happen at any time, even after launching the sequence.
Written by Ben Jabbawy
Updated over a week ago

How to exclude popups from existing Shopify customers

An overview on excluding campaigns from logged in visitors
Written by Ben Jabbawy
Updated over a week ago

How to install the Privy code on Drupal 7

How to install the Privy code on Drupal 7
Written by Andrew V
Updated over a week ago

How to Install the Privy Code on a DotNetNuke website CMS

How to Install the Privy Code on a DotNetNuke website CMS
Written by Andrew V
Updated over a week ago

Device Targeting

Device Targeting
Written by Andrew V
Updated over a week ago

Advanced Syncing

Rather than simply syncing to a single list, you can sync to segments, groups, send tags and more.
Written by Andrew V
Updated over a week ago

Website Support Policy

Website Support Policy
Written by Andrew V
Updated over a week ago

Mailchimp Sync Error – Remove Required Fields

Mailchimp Sync Error – Remove Required Fields
Written by Andrew V
Updated over a week ago

Configuring Autoresponder Emails

Configuring Autoresponder Emails
Written by Andrew V
Updated over a week ago

Common Installation Issues

Common Installation Issues
Written by Andrew V
Updated over a week ago

Google Analytics

Google Analytics
Written by Andrew V
Updated over a week ago

Syncing Custom Fields to an ESP

Syncing Custom Fields to an ESP
Written by Andrew V
Updated over a week ago

How to setup double opt-in

How to setup double opt-in
Written by Andrew V
Updated over a week ago

Configuring iLoyal with Privy

Configuring iLoyal with Privy
Written by Andrew V
Updated over a week ago

Configuring AdRoll CRM Retargeting with Privy

Configuring AdRoll CRM Retargeting with Privy
Written by Andrew V
Updated over a week ago

Offers & Redemption Tracking

Offers & Redemption Tracking
Written by Andrew V
Updated over a week ago

Audience Targeting

Audience Targeting
Written by Andrew V
Updated over a week ago

Create a bar message with no form

Perfect for "free shipping bars" or site wide announcement bars
Written by Ben Jabbawy
Updated over a week ago

How to hide the Thank-you Page

How to hide the Thank-you Page
Written by Andrew V
Updated over a week ago

Shopify Redemption Tracking

Shopify Redemption Tracking
Written by Andrew V
Updated over a week ago

The difference between Contacts vs Signups

The difference between Contacts vs Signups
Written by Andrew V
Updated over a week ago

How to install the Privy code on your SpaceCraft website

How to install the Privy code on your SpaceCraft website
Written by Andrew V
Updated over a week ago

Detected Attributes

Detected Attributes
Written by Andrew V
Updated over a week ago

Field types in Privy

Field types in Privy
Written by Andrew V
Updated over a week ago

Shopify Billing

Shopify Billing
Written by Andrew V
Updated over a week ago

Configuration Error

Configuration Error
Written by Andrew V
Updated over a week ago

Unauthorized Error

Unauthorized Error
Written by Andrew V
Updated over a week ago

Popup and Banner display triggers

Popup and Banner display triggers
Written by Andrew V
Updated over a week ago

Pre-filled forms: why is my contact info stuck in the form?

Pre-filled forms: why is my contact info stuck in the form?
Written by Andrew V
Updated over a week ago

Adding and removing users to your account

Adding and removing users to your account
Written by Andrew V
Updated over a week ago

Troubleshooting email sync

Troubleshooting email sync
Written by Andrew V
Updated over a week ago

Adding DKIM and SPF records to GoDaddy

Adding DKIM and SPF records to GoDaddy
Written by Andrew V
Updated over a week ago

Requesting a new Integration

Request a new Integration
Written by Andrew V
Updated over a week ago

Will Privy slow down my site?

Will Privy slow down my site?
Written by Andrew V
Updated over a week ago

Guidelines for Creative Assets

Guidelines for Creative Assets
Written by Andrew V
Updated over a week ago

Why Privy doesn’t support WordPress.com

Why Privy doesn’t support WordPress.com
Written by Andrew V
Updated over a week ago

Configuring domain mapping

Written by Andrew V
Updated over a week ago

How to customize the email footer

How to customize the email footer
Written by Andrew V
Updated over a week ago

Blocked resource in Google Analytics

Blocked resource in Google Analytics
Written by Andrew V
Updated over a week ago

Contact attributes

Contact attributes
Written by Andrew V
Updated over a week ago

Privy Autoresponder

Privy Autoresponder
Written by Andrew V
Updated over a week ago

Privy Automate Plan (Email Sequences):

Privy Automate Plan
Written by Andrew V
Updated over a week ago

Using Privy With Popular Email Services

Using Privy With Popular Email Services
Written by Andrew V
Updated over a week ago

How do I remove or customize my display’s tab?

How do I remove or customize my display’s tab?
Written by Andrew V
Updated over a week ago

Importing Contacts Into Privy

Importing Contacts Into Privy
Written by Andrew V
Updated over a week ago

How To Run an Ecommerce Offer Using Privy

How To Run an Ecommerce Offer Using Privy
Written by Andrew V
Updated over a week ago

How to enable Google Analytics

How to enable Google Analytics
Written by Andrew V
Updated over a week ago

Why can’t I see my popup anymore?

Why can’t I see my popup anymore?
Written by Andrew V
Updated over a week ago

Using a Privy Popup Without Collecting Contact Information

Using a Privy Popup Without Collecting Contact Information
Written by Andrew V
Updated over a week ago

Form Validations Explained

Form Validations Explained
Written by Andrew V
Updated over a week ago

Real-time Email Notifications

Real-time Email Notifications
Written by Andrew V
Updated over a week ago

Configuring Slack with Privy

Configuring Slack with Privy
Written by Andrew V
Updated over a week ago

How to change campaign display type

How to change campaign display type
Written by Andrew V
Updated over a week ago

BigCommerce – page targeting conditions to enable abandoned cart popups

BigCommerce – page targeting conditions to enable abandoned cart popups
Written by Andrew V
Updated over a week ago

How to create and use a landing page

How to create and use a landing page
Written by Andrew V
Updated over a week ago

Designing a popup without the form

Designing a popup without the form
Written by Andrew V
Updated over a week ago

A guide to designing your landing page

A guide to designing your landing page
Written by Andrew V
Updated over a week ago

Campaign thank you page

Campaign thank you page
Written by Andrew V
Updated over a week ago

Syncing contacts to Delivra

Syncing contacts to Delivra
Written by Andrew V
Updated over a week ago

Syncing contacts to Intercom

Syncing contacts to Intercom
Written by Andrew V
Updated over a week ago

How to gate a pdf or content using a Privy offer

Written by Andrew V
Updated over a week ago

How to Copy a campaign

How to Copy a campaign
Written by Andrew V
Updated over a week ago

Installing Privy on Wix

Installing Privy on Wix
Written by Andrew V
Updated over a week ago

Custom Social Sharing Links

Creating Custom Social Sharing Links In Privy
Written by Andrew V
Updated over a week ago

recaptcha

reCAPTCHA
Written by Andrew V
Updated over a week ago