> ## Documentation Index
> Fetch the complete documentation index at: https://help.privy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use a GoDaddy Sending Domain

> Description of yoLearn how to set up and verify your GoDaddy sending domain in your Privy account.

To improve & maintain deliverability and build trust with your email recipients, you should be sending your emails from your brand's custom sending domain in Privy. This resource will walk you through the steps on how to set up your DNS records with GoDaddy. If you use a different provider, please see [this resource](https://help.privy.com/docs/learn/deliverability/use-a-custom-sending-domain).

**​Please ensure that you meet the following requirements before proceeding:** 

* You must own a domain name — addresses from free providers like Gmail or Yahoo won’t work.

* You must have the ability to update the DNS records of your domain.

* You must be hosting a website at the root of the domain. 

## Add the domain

To add a new sending domain:

* Click on your Business Name in the upper right corner of your dashboard. Select the **Business Information** option from the dropdown menu.

* In the sidebar, select **Sending Domain** under the *Email Settings* section. 

* Click the **+ Add Sending Domain** button in the upper right. 

* In the prompt, enter your domain name (e.g., example.com) and click the **Save** button. The provided domain must be a root domain, not a subdomain (e.g., mail.example.com). 

<video autoPlay muted loop playsInline className="add a new sending domain" src="https://mintcdn.com/privy/NcmK7jZlzZR0QAxf/new-images/account-settings/add-new-domain.mp4?fit=max&auto=format&n=NcmK7jZlzZR0QAxf&q=85&s=5291f0079205e504e90fb64a905ea43d" data-path="new-images/account-settings/add-new-domain.mp4" />

## Update your DNS Information

After completing the previous steps, DNS records are generated for your domain. The records are automatically presented to you after saving the domain for the first time. However, if you have navigated away from the page, the records can be easily accessed by returning to your [Sending Domain](https://dashboard.privy.com/settings/sending-domains) settings, locating the domain, and clicking the **DNS Records** button.

Once you've accessed the records:

* Head over to GoDaddy and navigate to the [DNS Management](https://www.godaddy.com/help/view-my-dns-settings-19182) section for your domain. Click **Add** to add a new DNS record.

<img height="200" src="https://mintcdn.com/privy/yURZOVyNL5W7sXYG/images/email-settings/godaddy-add-record.png?fit=max&auto=format&n=yURZOVyNL5W7sXYG&q=85&s=ae576a2baa46eb00c3d2667af4f51b63" alt="Screenshot locating where to add a new DNS record in GoDaddy DNS Management Settings" data-path="images/email-settings/godaddy-add-record.png" />

* Add each record displayed in Privy, making sure to match **Type** with **Type**, **Host** with **Name**, and **Data** with **Value**. There is a mix of CNAME and TXT record values. 

<img height="200" src="https://mintcdn.com/privy/yURZOVyNL5W7sXYG/images/email-settings/godaddy-example-txt-record.png?fit=max&auto=format&n=yURZOVyNL5W7sXYG&q=85&s=672319a43a3d2395b4da1041c00cd7e6" alt="Screenshot of an example DNS Record in GoDaddy" data-path="images/email-settings/godaddy-example-txt-record.png" />

* Once all of the records are added, return to the records in Privy and click the **Verify and Set Default** button next to the domain. This action will check if the DNS records were updated correctly and set the domain as the default for your emails going forward.

<img height="200" src="https://mintcdn.com/privy/yURZOVyNL5W7sXYG/images/email-settings/verify-domain.gif?s=0ad3b25485a90ad7bf8f9e9de42c8801" alt="Screenshot showing how to verify a new sending domain in Privy" data-path="images/email-settings/verify-domain.gif" />

## Send emails with your domain

After verifying your sending domain, you can update the default "from" address for emails sent from your account. To update this setting:

* Navigate to **Settings** in the bottom left of your dashboard.

* Navigate to **Sender Options** under the *Email Settings* section.

* Input the desired address before the "@" symbol in the 
  *Default From Email* field. 

* Ensure the desired custom domain appears to the right of the "@" symbol.

* Click the **Save Changes** button to confirm your selections. 

Completion of this process will update all emails that you create moving forward.

<img height="200" src="https://mintcdn.com/privy/NcmK7jZlzZR0QAxf/new-images/account-settings/default-from-email.png?fit=max&auto=format&n=NcmK7jZlzZR0QAxf&q=85&s=937bbf9a0fa9139b95bf76913e4cdc9c" alt="Screenshot showing how to change a default from address in Privy settings" data-path="new-images/account-settings/default-from-email.png" />

To update this setting for emails set up before the change: 

* Go into the email editor and click on the **From** option under the *Sender Info* section.

* Enter the desired address information and select a verified domain from the dropdown menu.

* Click **Save**. 

<img height="200" src="https://mintcdn.com/privy/NcmK7jZlzZR0QAxf/new-images/account-settings/from-email-setting.png?fit=max&auto=format&n=NcmK7jZlzZR0QAxf&q=85&s=275cdd79370ac5263b4b417be307adb0" alt="Screenshot showing how to edit an existing from address in an email's settings" data-path="new-images/account-settings/from-email-setting.png" />

## Troubleshooting

In most cases, the records should be verified almost immediately when entered into the host correctly. However, some changes will require up to 48 hours to take effect. If your records have not been verified after 48 hours, please do the following:

* Review the "Why haven't my DNS records verified?" guide.

* Attempt the verification process again.

* Contact your web host for assistance.

* Contact our Support Team using the information below.

## Additional Support

If you need help troubleshooting your DNS verification, you can contact our DNS Specialist at [domainservice@privy.com](mailto:domainservice@privy.com) with your questions.

For any inquiries not related to DNS, please contact [support@privy.com](mailto:support@privy.com) or contact us via Live Chat in your dashboard.
