> ## Documentation Index
> Fetch the complete documentation index at: https://help.privy.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Integrate Privy and Junip
> Connect Privy with Junip to automate post-review messaging and reward your reviewers.
The Privy integration with Junip allows you to engage with customers who leave reviews, including:
Trigger Flows when a customer submits a review in Junip.
Split Flows based on review properties like rating,
verified buyer status, and more.
Send personalized follow-up emails or texts to
reviewers automatically.
## Setting up the integration
To connect Privy with your Junip account:
* Navigate to your **Settings** in the lower left corner of your dashboard.
* Head to your [Integrations page](https://dashboard.privy.com/settings/integrations), which can be found near the bottom of the left side menu.
* Locate the **Junip** integration and click to open its settings, then click **Connect**.
* You will be redirected to Junip to authorize the connection. Approve the integration to continue.
Once authorized, you'll be returned to Privy and the integration will show as connected.
### Configure Junip to send events to Privy
After connecting, you need to set up a post-review action in Junip so that review events are sent to Privy.
* In your connected Junip integration settings in Privy, click **Open Junip Flows** to go to the Junip Flows page.
* Create or edit a post-review action flow.
* Add a **Send event** action and select **Privy** as the destination.
Without this step, Junip will not send review events to Privy, and your Flows
will not trigger.
## Junip Events
The following event syncs from Junip to Privy in real time:
* **Review Submitted** — Fires when a customer submits a product review.
### Review properties available for Flow conditions
When a review is submitted, the following properties are included and can be used in Flow trigger conditions and Split nodes:
* **Rating** — The review rating (1–5).
* **Verified Buyer** — Whether the reviewer is a verified buyer.
* **Would Recommend** — Whether the reviewer would recommend the product.
### Trigger Flows by a Junip Event
Building a Flow that triggers after a Junip review event is a great way to follow up with customers who leave reviews. For example, you could send a thank-you email to 5-star reviewers or offer a discount code to encourage repeat purchases.
To build this Flow:
* Navigate to [Flows](https://dashboard.privy.com/flows) from your dashboard.
* Click **Create Flow** in the upper right corner.
* Select the **Integration Event** option from the following menu.
* Click **Customize Flow** to continue.
Once you're in the Flow builder, you'll need to choose which event you want to trigger your Flow.
* Click the dropdown menu under *Integration Event* on the right side of the builder.
* Select **Junip** and then **Review Submitted**.
From here, you can start building your Flow by adding time delays, emails, texts, splits, Tag Contact actions, and more. [Check out this resource if you need guidance on how to use our Flow builder.](https://help.privy.com/docs/learn/flows/create-a-flow)
### Use Split nodes with Junip review properties
You can use Split nodes in your Flow to branch logic based on review properties. For example, you could send different follow-up messages depending on whether the reviewer gave a high or low rating.
* Add a **Split** node to your Flow.
* Under **Trigger Conditions**, select a Junip property such as **Rating**.
* Set your condition (e.g., Rating is greater than 3).
Contacts who match the condition will follow the **Yes** path, while others will follow the **No** path.
## Disconnecting the integration
To disconnect your Privy and Junip integration:
* Navigate to your **Settings** in the lower left corner of your dashboard.
* Head to your [Integrations page](https://dashboard.privy.com/settings/integrations), which can be found near the bottom of the left side menu.
* Locate the **Junip** integration and click **Edit Integration**.
* Click **Disconnect** to confirm your decision.
If you need assistance with managing your Privy and Junip integration, please contact our support team at [support@privy.com](mailto:support@privy.com).