The discounts provided via coupon codes are a great way to reward loyal customers or encourage customers to take a specific action, such as completing a purchase or signing up for a newsletter. Coupons created or uploaded to Privy are easily referencable in your campaigns, emails, or texts. 

Create a coupon

To create a new coupon code: 

• In your Privy account, select Coupons from the main navigation. 
• Click the + New Coupon button. 
• Input a name for the coupon code in the Title field. Customers won't see this name.  
• Select the Source of your coupon. You will be able to select from three different locations.
  • Shopify or BigCommerce. These options allow you to push discounts over to Shopify or BigCommerce without having to leave your Privy account. If you are integrated with one of these providers, then this option should be your go-to. 
  • Manual. If you're not a Shopify or BigCommerce customer, you can manually create coupons in Privy individually or in bulk by uploading a file of codes to be distributed one at a time. You must also set up these coupons in your store, so they are accepted during checkout. 

• Select the Type of coupon you'd like to use. You will be able to select either:
  • Master Coupon. This option allows you to configure a single coupon code that is given to all individuals that sign up for a campaign. Learn more.
  • Unique Coupon. This option allows you to configure a set of coupon codes that are allotted one by one to each individual that signs up for a campaign. Learn more.

• Based on your selections, configure the remaining discount settings. All customers will need to provide a discount name or names. These values will be shown to customers in your content (e.g., thank-you pages or follow-up messages). Customers using the manual option will need to configure options like the discount type, discount amount, and promotion period in their external provider. Privy is unable to sync and share that information. 
• Once all of the coupon's settings are finalized, scroll to the bottom and Save. 

Congratulations! Your coupon is ready. Insert it into your content by following these steps. 

Edit or delete a coupon

To edit or delete an existing coupon code: 

• In your Privy account, select Coupons from the main navigation. 
• Locate the campaign that you'd like to manage. Select the Delete () option to remove the campaign. Select the Edit () option to make changes to the coupon's settings.