If you manage multiple businesses or brands and would like to use Privy, you may want to create Privy subaccounts for each of those websites.
When to use subaccounts
Depending on your situation, a subaccount(s) may or may not be right for you.
You should use subaccounts if:
- You have multiple stores or sub-brands, and you want a Privy business for each of them.
- You want one consolidated bill from Privy for all the accounts except for Privy Text.
- You have a single brand and multiple websites—for example, country-specific domains or currency-specific versions of your storefront.
- You want a staging or test environment for previewing changes before making them on the business connected to your live store.
You should not use subaccounts if:
- You need Privy businesses to be billed separately. Subaccounts can't be billed separately.
- You want to run identical displays on multiple sites that can be centrally managed. Campaigns can be easily copied to additional accounts, but changes to one copy will not affect the others. Instead, install the Privy code for your second business on that website manually.
- You are an agency working on behalf of clients. Subaccounts can't be billed separately and shouldn't be resold to third parties without prior agreement from Privy. Agencies should create a new business for each client.
Disclaimers and Limitations
- Privy Text is currently not available for subaccounts bundled under parent accounts. If you would like to enroll more than one account in Privy Text, these would require creating unique Privy accounts.
- If the parent/primary account adds or removes subscription plans or features, any subaccounts are automatically updated to reflect the parent account's plan.
- Subaccounts are not billed separately. Merchants will receive a consolidated bill for all businesses in an account.
- Privy subaccounts always inherit the traffic enforcement state, trial state, and features of the parent account.
- Traffic from subaccounts will be "rolled up" to parent accounts for billing purposes.
- Mailable contacts from subaccounts will be rolled up to the parent account for billing purposes. Contacts will be counted each time they appear in a subaccount.
- The following features are not shared or inherited between parent accounts and subaccounts:
- User permissions
- Sending domains
- Linked Accounts
- Campaign templates
- Email templates
- Privy Text