Plan and Billing information for merchants who activated after July 8, 2025.
Email + SMS
Displays
How do I know how many credits to purchase?
What happens if I don't use all my credits?
What happens if I run out of credits in the middle of my billing cycle?
Do SMS credits expire?
What currency does Privy use for billing?
How can I pay for Privy?
How can I update my payment information?
How do I access my invoices?
When will I be charged?
How does contact autoscaling work?
Failed Payment Banner
Upgrades or Downgrades
Account Inactivity
Annual Billing
Promotional Rates
Accidental Upgrades
Acceptable Use Policy
How long until I see my refund?