If your Shopify account is connected to Privy, you have the ability to see how many sign ups become customers by competing a purchase after signing up.
The only setup required is making sure your Shopify account is connected to Privy. Head to Privy > Settings > Linked accounts to double check.
Once connected, Privy will automatically look for contacts who registered for Privy campaigns and track whether or not they go on to complete a purchase (even if they did not use the coupon). If they do, Privy will update the individual’s contact record showing a “redemption”, and we’ll increase the overall redemption count for the campaign that they signed up for.
Individual contact – redemption tally:
Campaign level redemption tracking:
How Privy counts redemption's
Privy will always count a redemption any time a customer signs up for a campaign and then completes a purchase
In particular, this means that:
- If your Privy campaign offers a discount code, Privy will count an order as a redemption regardless of whether the customer actually used the discount code.
- If your Privy campaign does not offer a discount code, Privy will always count the order as a redemption.