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Manage reCAPTCHA settings

reCAPTCHA is a service that protects your website from spam and abuse. reCAPTCHA uses an advanced risk analysis engine and adaptive CAPTCHAs to keep automated software from engaging in abusive activities on your site. It does this while letting your valid visitors pass through with ease. 

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reCAPTCHA and Privy

Any form included in your Privy displays uses Google’s Invisible reCAPTCHA. The “invisible” approach means that most of your visitors will submit a form without ever needing to complete a reCAPTCHA test. In the background, Google scans a visitor’s behavior to determine whether this visitor is abusive, spammy, or a bot. If Google believes one of those is true, the visitor will see a reCAPTCHA test they must complete. 

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Enable or disable reCAPTCHA

To manage your reCAPTCHA settings:
  • Navigate to the Scripts & Tracking page under Advanced in your settings. 
  • Scroll down and locate the Invisible reCAPTCHA section. 
  • Check or uncheck the Enable Invisible reCAPTCHA checkbox and Save. 
If reCAPTCHA is disabled via your account settings, Privy effectively vouches for your registration process and will attempt to waive all reCAPTCHA requirements. However, if behavioral analysis suspects that a user may be a bot or that spam activities are taking place, reCAPTCHA can still fire in the background. This aspect of reCAPTCHA cannot be disabled as it is currently one of the best ways to protect Privy merchants from suspicious or abusive activity.

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Enable Google Analytics

To enable the Google Analytics integration in your account:
  • Navigate to the Scripts & Tracking page under Advanced in your settings. 
  • Scroll down until you reach the Other Customizations section. 
  • Enable the Enable Google Analytics setting and Save.
Note: To use this feature, you must already have Google Analytics installed on your website, and it must be a Universal Analytics property. The installation cannot be done via Google Tag Manager. If you have any questions about installing Google Analytics, please visit Google Analytics Support. 
I didn’t need to sign in? Correct. Instead, Privy automatically detects the Google Analytics trackers on the pages that also include your Privy Convert displays. Whenever a Privy event is triggered, it will be fired for all of the detected Google Analytics trackers. For example, if you have trackers with tracking IDs of “UA-XXXXXXXX-1” and “UA-XXXXXXXX-2” installed on a page, Privy events will be fired for both.

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What information is available?

Once the integration is enabled, the following events will be available in Google Analytics: 
  • Viewed displays (event action “viewed-campaign”)
  • New signups for a display (event action “new-signup”) 
If you need different events or data, use webhooks to send signups to your own system.

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Tracking pixels and custom code

Privy displays don’t run custom JavaScript, so you can’t add tracking pixels, conversion pixels, or other custom code to Privy. To track Privy activity in other tools:
  • Turn on Google Analytics to send display views and signups to your Google Analytics property.
  • Use webhooks to send signups and orders to your own system as they happen.
  • Sync your segments to Facebook Custom Audiences to retarget contacts with ads.
To use a third-party pixel, such as the Facebook (Meta) pixel, install it on your site directly through your store platform or tag manager.