Verification
Shows the carrier verification status for your SMS sending number — Verified or Unverified. If you haven’t registered yet, click Start SMS Registration to begin Toll-Free Verification. Verification usually takes 2–5 business days after submission.Phone Number
Shows the phone number your texts send from. Privy Text sends to US and Canadian numbers only. This section also previews the double opt-in message sent to new subscribers (for example,{Business name}: Reply Y to receive occasional marketing text msgs...) — merchants are required to send this message when someone signs up. The business name used in your texts comes from your Business Information.
Call Forwarding
Enter a US or Canadian phone number to forward calls placed to your SMS sending number, then click Save.HELP Reply Contact
Give subscribers a way to contact your business when they text HELP. Add a Support contact — a phone number or email your customers can reach — and Privy includes it in the HELP reply with your business name.If you leave Support contact blank and Call Forwarding is set up, HELP uses the public toll-free number. Without either, the reply still includes your business name plus the standard rate, frequency, and STOP language.
Contact Card
The Contact Card page, also under Text Settings, customizes the contact card (vCard) sent to your SMS subscribers so your brand saves cleanly in their phone’s contacts. Organization Name is required — it’s the name your contact will be saved as. The remaining fields are optional: a contact image (up to 600 KB), email, website, business phone, first and last name, street address, and a note.The first time you open the page, Privy prefills the fields from your Business Information. Edits you make here only affect the contact card.