To sync the contacts captured by your Privy displays into your Emotive account, you will first need to integrate the two accounts, then set up sync rules on each of your displays.

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Features of the integration

The Privy <> Emotive integration allows you to sync SMS contacts collected via Privy Display, and:

  • Choose which Welcome Flow they should enter after signup
  • Sync the master or unique coupon code generated at signup
  • Sync custom properties collected at time of signup (via Mini Quiz, Radio Button, or Checkboxes)

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Setting up the integration

To link your Privy account with your Emotive account:

  1. Click on your business name in the upper right corner of your dashboard. Select the Integrations option from the dropdown menu.
  2. Select Emotive from the list of Available Integrations.
  3. Enter your email address and your Personal Access Token from Emotive, then click Link Account.

All set! Emotive should now appear as a linked account in the Authorized Accounts section.

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Add a sync rule to your displays

To add a sync rule to a display so that the collected contacts sync to Emotive:

  1. Navigate to Convert > All Displays.
  2. Select the display you’d like to sync and navigate to the Settings step of the display builder. 
  3. Click to expand Advanced Settings at the bottom left of the page. Scroll to the Sync Integrations section.
  4. Select Emotive from the dropdown menu, configure the presented options, and Save.

This display’s signups will now sync to Emotive!

Note: Sync rules must be set up for each individual display.

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Sync Coupon Codes to Emotive

To sync master or unique coupon codes from Privy to Emotive, you must:

  1. Have a coupon code attached to your Privy display
  2. Collect the “Coupon” Profile Attribute in your display’s settings

To attach your coupon code to your display and collect the “Coupon” Profile Attribute:

  • Head to your display’s Settings.
  • Select the Coupon card and choose the desired coupon code from the dropdown menu.
  • Next, select Show Advanced Settings in the lower left.
  • Select the Profile Attributes card, click Collect New Attribute, and choose “Coupon” as the Attribute to be collected.
  • Save your changes.

All set! The coupon code associated with each signup will now sync over to Emotive.

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Removing the integration

If you need to disconnect your Privy and Emotive accounts, follow these steps:

  1. Click on your business name in the upper right corner of your Privy Dashboard. Select Integrations from the menu that appears.
  2. Locate your Emotive integration under the Authorized Accounts section and select the Delete icon.