Edit an Existing Email

Once you've created an email, you will find it on the corresponding Abandoned Cart, Customer Winback, Newsletter, or Purchase Follow-up dashboard. Editing an email from these dashboards, including those you've already started working on or activated, only takes a few simple steps.

Note: Changes to "Active" automated emails - all emails other than newsletters - go into effect immediately. Future recipients will receive emails that include the changes you've made.

Edit a sent newsletter

Navigate to Campaigns.
Locate the newsletter you want to edit, click the 3-dot menu, and select Duplicate Campaign.

Confirm your decision by selecting Duplicate in the prompt.
Rename the new draft so it's easy to identify as a new version.
Make your changes and Save.

Note: It is not possible to edit an email that has already been sent. You will need to duplicate the email and resend it with corrections.