Edit an Existing Email

Once you've created an email, you will find it on the corresponding Abandoned Cart, Customer Winback, Newsletter, or Purchase Follow-up dashboard. Editing an email from these dashboards, including those you've already started working on or activated, only takes a few simple steps. 

Note: Changes to "Active" automated emails - all emails other than newsletters - go into effect immediately. Future recipients will receive emails that include the changes you've made. 

Edit a sent newsletter

  • Navigate to Campaigns
  • Locate the newsletter that you'd like to edit click on the 3-dot menu and select Duplicate Campaign

  • Confirm your decision by selecting Duplicate in the prompt. 
  • Rename the new draft, so it's easy to identify as a new version. 
  • Make your changes and Save
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