Insert a Coupon into Your Text

The discounts and special promotions offered via coupons are a great way to entice new visitors to subscribe or to reward loyal customers for returning. Privy empowers you to include coupons in your onsite displays and campaigns. Please ensure you know how to create a coupon before continuing. 

Privy Text is required. Additionally, a contact's phone number must be collected through a Privy form with the phone field, the contact must have checked the text opt-in checkbox, and the contact must have confirmed their desire to receive messages via double opt-in to receive texts from Privy. 

Automated text

To include a coupon code in an automated text message:

  • Select the Automation option in the main navigation.
  • From the Automations dashboard, edit or create a text message. 
  • Once in the editor, include the {{ coupon_code }} merge tag and appropriate positioning text so that it is easy for the recipient to understand what they are receiving. Select the Coupon code option from the editor's Personalize dropdown menu to simplify the process. 

  • When you finish customizing the text, scroll down to the Coupon code section, select a coupon from the dropdown menu, and click Save Changes
  • Finally, select the Activate option at the top right.
  • Privy will now send a text message that includes the selected coupon code to the individuals who qualify based on the message's settings. 

    One-time text

  • Select the Campaigns option in the main navigation.
  • From the Campaigns dashboard, edit or create a text message. 
  • Once in the editor, include the {{ coupon_code }} merge tag and appropriate positioning text so that it is easy for the recipient to understand what they are receiving. Select the Coupon code option from the editor's Personalize dropdown menu to simplify the process. 

  • When you finish customizing the text, scroll down to the Coupon code section, select a coupon from the dropdown menu, and click Save Changes
  • Finally, select the Send or Schedule options at the top right. 
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