Product Requirements |
() Privy Email |
Once you've created an email, you will find it on the corresponding Abandoned Cart, Customer Winback, Newsletter, or Purchase Follow-up dashboard. Editing an email from these dashboards, including those you've already started working on or activated, only takes a few simple steps. If you'd like to edit a newsletter that's already sent, please follow these steps instead.
- Select the email type from the Email + Text dropdown menu in the main navigation.
- Locate the email that you'd like to edit on the dashboard and select it.
- Make your changes in the Design or Settings steps and Save.
Note: Changes to "Active" automated emails - all emails other than newsletters - go into effect immediately. Future recipients will receive emails that include the changes you've made.
Edit a sent newsletter
- Navigate to Email + Text > Newsletters.
- Locate the newsletter that you'd like to edit and select the Duplicate () option.
- Confirm your decision by selecting Duplicate in the prompt.
- Rename the new draft, so it's easy to identify as a new version.
- Make your changes in the Design or Settings steps and Save.