Privy can automatically sync contacts over to your Retention Science account if you are on a Growth or Enterprise plan.
To set this up: Click on the dropdown arrow on the upper right corner of your Privy account screen.
Next, select the option labeled "Integrations".
You will be brought to an area labeled "Linked Accounts". From here, scroll down to Available Integrations, and click on the icon for Retention Science:
When prompted, enter your account email and Retention Science API Key, then click "Link Account":
Now navigate to a campaign in your Privy dashboard. On the campaign’s Automation settings (all the way at the right), click the "+ New Rule” button and choose which account and list you want to sync new signups to.
Then click save.
Signups to this Privy campaign will now automatically sync to your Retention Science account.
- Retention Science is available on accounts that have access to enterprise integrations. Contact your account manager to learn more.
- Privy can sync the following fields to Retention Science: address1, address2, city, state, zip, country, phone, birth_year, gender, birthday. Your field name in Privy must exactly match the corresponding field name in Retention Science .
- Privy uses the lowercase md5 of the contact's email address as the user's record ID.